Staff | Independent Physician Services

	Bruce Armstrong Chief Executive Officer, Independent Physician Services
	Bruce Armstrong serves as the CEO of Independent Physician Services, LLC. IPS is a consulting and business service company which provides practice management services, insurance billing and patient claim processing services, and extensive IT services including EHR and practice management software and support. IPS has a range of clients located in Pennsylvania, Ohio and Maryland. Mr. Armstrong also serves as the CEO of Northwest Physicians Associates, P.C. which is a large multi-specialty physician group practice located in Northwest Pennsylvania. NPA is also the parent company of Independent Physician Services, Northwest Physicians Realty, Northeast Ohio Medical Associates and the NPA Foundation. He has served with NPA as their CEO/Executive Director since the companies’ formation in 1995. NPA has received National recognition by the MGMA three years in row as one of the better performing practices in the country. Mr. Armstrong is a graduate of the Graduate School of Public Health at the University of Pittsburgh holding a Masters Degree in Health Administration. He received his Masters Degree in Business Administration at the KATZ School of Business also at the University of Pittsburgh. He earned his Bachelor of Science Degree from LaRoche College with his focus in Business Administration. His career has spanned 18+ years in senior level healthcare management positions with 14 of those years focused on physician practice management. In addition to holding his positions with Northwest Physicians Associates and Independent Physician Services, he is a Certified Medical Practice Executive with the American College of Medical Practice Executives, a member of the Healthcare Financial Management Association and a member of the Medical Group Management Association. As a member of the Western Pennsylvania Chapter of the American College of Healthcare Executives, he serves on the Program Committee for Education. Mr. Armstrong is also the Past-President of the Pennsylvania Medical Group Management Association and serves as Chairman of their Government Relations Committee. In addition to these memberships, he is also a member of the Pennsylvania Medical Society and the Erie County Medical Society.

	Krystee Coleman Bayer Senior Director of Operations
	Krystee Coleman Bayer serves as Director of Operations as well as Utilization Review and Quality Assurance Nurse of Northwest Physicians Associates, P.C. Krystee began her multi-faceted career with Northwest Physicians Associates, P.C. in March of 2011. She is also a member of the Pennsylvania Medical Group Management Association. A Meadville native, Krystee has a proven track record in the health care field. She graduated Summa Cum Laude from Thiel College in 1999 and began her career in nursing at Meadville Medical Center. She worked primarily in the Rehabilitation Department, while being cross-trained with Stepping Stones, and Transitional Care Units. Krystee spent three years at Meadville Medical and then progressed, working as a Dialysis nurse at Gambro (now DaVita) under the direction of Dr. Zelen. She spent another three years working in Dialysis at the dialysis center in the Park Avenue Plaza and traveled to Meadville Medical Center to complete treatments for acute care patients. Krystee was always interested in education and had an opportunity in 2005 to begin work as a Nurse Educator and Staff Development Director at Rolling Fields in Conneautville. She was responsible for helping 250 students start their careers during her six-year tenure at Rolling Fields. While at Rolling Fields, she completed an assignment as Acting Director of Nursing. She was responsible for Quality Assurance, Infection Control, as well as all staff education and follow up. To her credit, she was part of the Eden Leadership Team at Rolling Fields, who were responsible for bringing the Eden Alternative and nursing home culture change to life at Rolling Fields.






	Desiree Shorey Director of Information Technology
	Ms. Shorey has been directing the IT Department at IPS for the last five years. She is a graduate of the Bradford Business School with a degree in Business Administration. Ms. Shorey works with the Misys Support Team to ensure quality IT services to our clients. She is a member of HIMSS with a certificate of achievement in Misys EMR Implementation and Application Training.